Job Description

Overview

Ansible Government Solutions, LLC (Ansible) is currently seeking Opticians to support operations at the Daniel K. Akaka VA Clinic located at 91-1051 Franklin D. Roosevelt Ave, Kapolei, HI 96707. The schedule is typically Monday-Friday, 7:30 AM - 4:00 PM. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

• Measure, fit, adjust, and dispense eyeglasses for veteran patients.
• Verify eyeglass prescriptions and confirm prescription specifications.
• Enter frame measurements and eyewear information into the VA system.
• Answer patient questions regarding eyeglasses, prescriptions, and orders.
• Contact patients regarding appointments, eyeglass pickups, and order status.
• Track and document patient communications and optical orders.
• Troubleshoot optical issues and ensure eyewear is fabricated according to prescription requirements.
• Perform minor eyeglass repairs, including screw and nose pad replacements.
• Coordinate with prosthetics staff to verify purchase orders and documentation.
• Transmit eyeglass orders electronically and monitor order fulfillment.
• Notify veterans when eyewear is ready for pickup or fitting.
• Maintain professional customer service and positive relationships with veterans and VA staff.
• Assist with other optical and clinic-related duties as assigned.

Qualifications

• Active, full, unrestricted Optician license in states where licensure is required OR
• ABO (American Board of Opticianry) certification in states without licensure
• At least one licensed optician onsite where state law requires licensure
• Ability to interpret, verify, and dispense optical prescriptions.
• Experience measuring pupillary distance (PD), segment height, optical centers, and lens specifications.
• Ability to verify lens fabrication, prism, frame measurements, and prescription accuracy.
• Experience with multifocal lenses, high prescriptions, prism corrections, and complex optical cases.
• Ability to adjust and repair eyewear and troubleshoot non-tolerance issues.
• Strong customer service and communication skills.
• No sponsorship available

Position Pays: $27.68 - $33.10/hr

All candidates must be able to

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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