Job Description

Job Summary:

The Senior Systems Testing/QA Specialist leads and executes comprehensive quality assurance and testing activities for enterprise platform features, integrations, and releases. This role is responsible for developing and implementing risk-based test strategies, coordinating test environments, managing defects, and ensuring that all quality criteria and approved requirements are met. The specialist collaborates with cross-functional teams to deliver reliable, secure, and high-performing digital solutions with a focus on automation and continuous improvement.

Responsibilities:

• Develop and maintain risk-based test strategies, plans, scenarios, scripts, and data for various testing types including functional, integration, system, regression, accessibility, performance, security, API, database, and user acceptance testing.
• Lead and perform manual and automated testing across enterprise platform capabilities and integrations.
• Coordinate test environments, accounts, tools, data, and resources to ensure test readiness.
• Manage defect lifecycle including identification, triage, prioritization, resolution, retesting, and closure.
• Maintain requirements traceability, coverage reporting, dashboards, and quality metrics.
• Assess and communicate release readiness and residual quality risks to stakeholders.
• Establish and promote repeatable testing practices and automation to improve coverage, reliability, and delivery speed.
• Collaborate with product owners, analysts, developers, architects, DevOps, security specialists, and business representatives to ensure quality standards are met.

Required Skills:

• Proven experience planning and executing end-to-end testing for complex digital solutions.
• Expertise in functional, integration, system, regression, accessibility, performance, and acceptance testing.
• Strong skills in designing and maintaining automated UI, API, service, and database tests.
• Experience testing cloud-based microservices, distributed applications, and multi-system integrations.
• Ability to coordinate business and technical teams during testing and defect resolution.

Desired Skills:

• Experience in public sector or Operations (OPS) environments.
• Familiarity with security testing and performance benchmarking tools.
• Knowledge of DevOps practices and CI/CD pipeline integration for automated testing.
• Strong analytical, reporting, facilitation, and problem-solving abilities.

Rated Criteria:

• Testing Strategy and Execution - 35 Points
• Test Automation and Technical Testing - 25 Points
• Defect Management and Quality Reporting - 25 Points
• Communication and Collaboration - 15 Points

Total: 100 Points Deliverables:

• Comprehensive test strategies, plans, and scenarios covering all relevant testing types.
• Automated and manual test scripts and data sets for various platform components.
• Defect logs with triage, prioritization, and resolution status.
• Requirements traceability matrices and test coverage reports.
• Quality metrics dashboards and release readiness assessments.
• Reports on residual risks and recommendations for production deployment.

Must Haves:

• Extensive experience with end-to-end testing of complex digital platforms.
• Proven ability to develop and execute functional, integration, system, regression, accessibility, performance, and acceptance tests.
• Hands-on experience with automation of UI, API, service, and database tests.
• Experience testing cloud applications, microservices, and multi-system integrations.
• Strong coordination skills for managing cross-functional teams during testing and defect resolution.

Public Sector Experience:

Preferred

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