Job Description

Job Description and Duties

Under the general direction of the Supervisor II, the Supervisor I utilizes the principles, practices and trends of public and business administration, including personnel management, program analysis and evaluation, program planning, and procurement. The Supervisor I works closely with CMS Supervisors, CMS technical staff, Legal Executive, Legal Division Managers, Legal Practice Areas, Division of Administrative Services, Programs (Legal Support Operations and Budget and Accounting Units) and CJIS Technical Programs in support of the legal enterprise. The Supervisor I is familiar with project management principles and practices. The Supervisor I provides daily supervision of Case Management Section project supervisors (analytical support staff). Additional supervision may include Student Assistants or Office Technicians. The Supervisor I is familiar with ProLaw, the Attorney General Office’s (AGO) enterprise-wide case management system, and Cognos, the AGO’s business intelligence, reporting and analysis tools.

You will find additional information about the job in the .

Working Conditions

This position offers a hybrid work schedule (a combination of in-office and remote work) after successfully completing a portion of the probationary period, based on demonstrated knowledge and skills. If you value work/life balance, reduced commuting costs, and scheduling flexibility, this position may be great for you!

Special Requirements

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-535368) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties.  All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.  An official transcript will be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with business intelligence, report development, data analysis, and reporting tools.

• Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.

• Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.

• Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.

• Strong communication, collaboration, quality assurance, and process improvement skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Link

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin. Examination links can be found below:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Cover Letter is required.
• Statement of Qualifications -

  The SOQ should be no more than 3 pages long in 12 pt. Arial font, 1.5 line spacing, and 1 inch margins.

  1. Describe your experience with business intelligence, data analysis, report development, or reporting systems. Include the tools, applications, or databases you have used and explain how you ensure reports are accurate, reliable, and meet business requirements. Describe a challenging reporting issue you resolved and the outcome.
  2. Describe a situation in which you worked with business users, management, or technical staff to identify reporting needs a nd translate them into clear technical or functional requirements. How did you clarify the request, resolve conflicting expectations,validate the results, and ensure the final product met the customer's needs?
  3. Describe how you would manage competing reporting requests, production issues, and project deadlines in a case management environment supporting attorneys and legal staff. Explain how you would assess urgency, allocate staff resources, communicate expectations, and ensure critical legal and operational needs are met.

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